Support

What kind of support are you looking for?

Get support for your Kyocera Bluetooth® Accessories:

Bluetooth Headset User Guide Learn More	Bluetooth Handsfree Car Kit User Guide Learn More	Bluetooth Rearview Mirror Kit User Guide Learn More

Bluetooth Portable Speaker w/ Headset User Guide Learn More CNET Review	Bluetooth Stereo Headset User Guide Learn More	Bluetooth Headset w/LED Display User Guide Learn More

Bluetooth Headset w/ Pendant Controller User Guide Learn More CNET Review	Bluetooth Audio Adapter User Guide Learn More	Bluetooth Music Gateway User Guide Learn More

Bluetooth Headset KYO100 User Guide Learn More	Bluetooth Headset KYO105 Quick Start Guide Learn More	Bluetooth Headset KYO110 Quick Start Guide Learn More

Which Kyocera phones currently support Bluetooth?

Xcursion KX160, Slider Remix KX5 (with Bluetooth), Strobe K612, K323, Lingo M1000, Wild Card, Deco E1000, Tempo E2000, Tomo S2410, Neo E1100, E3500, Mako S4000, Loft S2300, Torino S2300, Zio M6000, Domino S1310, Solo E4000, E2500, G2GO M2000, Laylo M1400, E4600, X-tc M2000.

What class and version of Bluetooth do Kyocera phones support?

Class 2, versions 1.2, 2.0 and 2.1.

Is the range of Kyocera devices the same as other manufacturers?

Kyocera's Bluetooth-enabled phones and accessories meet the same standards as all other Class II Bluetooth phones. The range of device also depends on the class and the distance of device a Kyocera phone or accessory is being paired with. For example, if trying to pair with a Class 3 device (which has a shorter range than Class 2), the range of transmission will differ.

What is Kyocera doing to combat the power drain that occurs during Bluetooth transmission?

Kyocera phones support Low Power Mode (LPM), which doesn't drain our devices as quickly as devices that don't have LPM. Again, however, battery life depends on whether or not the pairing device supports low power mode. Kyocera has built in a "stay awake" feature in our Bluetooth-enabled phones when pairing with these devices that don't support LPM.

Why doesn't my Kyocera Bluetooth phone/accessory work in my car, house, etc?

KCI has tested more than 50 of the most popular devices to ensure that it works with all Class 2, 1.2, 2.0 and 2.1 version headsets, speakers, laptops, car kits, handsets and PDAs. If a connection cannot be made with a pairing device, it could be that the pairing device doesn't support the necessary type of Bluetooth.

When can my Kyocera Bluetooth phone be used to exchange data using Bluetooth technology?

Carriers have the ability to enable/disable any profiles on the phone. Therefore, it is completely up to the carriers to allow/disallow data transfers via Bluetooth.

Will Kyocera Bluetooth phones/accessories work with all Bluetooth enabled cars?

Kyocera Bluetooth-enabled phones and accessories are guaranteed to work completely with cars verified through Kyocera interoperability testing.

What plan does Kyocera have in place to ensure that Bluetooth viruses do not attack their phones?

Viruses can only attack phones or devices that have operating systems, such as Palm, Windows, Mac, Symbian, etc. Kyocera does not have a Bluetooth enabled phone with an operating system. When Kyocera does offer a phone with an operating system and Bluetooth technology, every effort will be made to safeguard phones from viruses.

Home: Support